Frequently Asked Questions
Question: How long until it helps?
Answer: Most customers report feeling significant improvement after only 3-5 days of proper use..
Question: How long should I use it?
Answer: For a first time user, we recommend trying at least 4-5 minutes at the lowest stretch levels. You may increase the stretch levels as you get used to it.
Question: Where can I use it?
Answer: Use it at home, in the office or while driving. It can be used laying down or while sitting in a chair.
Question: Is the arch safe for my lower back?
Answer: Our BACKFIT™ is designed and tested clinically to be safe for your lower back even at the highest stretch levels.
Question: Why is it better than laying on something like a pillow?
Answer: The BACKFIT™ was carefully engineered and optimized with very specific curvatures proven to be most effective. It's adjustable design makes sure to accommodate everyone's specific needs and the durable materials ensure it will last day in and day out consistently.
Question: Is there a weight limit?
Answer: It can support up to 150kg or 330lbs.
We proudly offer FREE Worldwide Shipping of 7-15 business days domestic via USPS and 7-28 business days international once shipped.
COVID-19: We are working hard with our partners to find the best shipping channels for every country, however every country is operating differently and changing their policies daily. For this reason you might experience shipping delays. We really appreciate your patience and understanding. We promise you will get your order.
Try the BackFit™ completely risk free for 30 days.
If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
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